Mission
To offer an all round package to our customers that is professional, on-time, and reduces your workload by having more services in one place.
We offer general contracting and mechanical installations to commercial companies for projects of all sizes, specialising in:
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Mechanical extractor refurbishment
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Heating installations
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Plant room M&E upgrades
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Air conditioning
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Water softener installations
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Mains water booster set installations
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Commercial gas fired boilers
and more...
Vision
Our vision is to ensure the client is receiving the best possible responsible service, without cutting corners, offering a wide range of skill sets and specialists under one company. This helps to maintain continuity throughout a project and reduces planning time dramatically.
We aim to offer innovative and efficient methods to achieve an installation best suited to you.
Customer Services Standards
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We shall respond to your initial enquiry within 48 hours.
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For call-outs, we shall arrive on site within a 72-hour period at a charge of £160, all work shall be charged at an hourly rate thereafter.
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Where quotes can be generated solely by the Company, these shall be sent to the customer within 14 days of the initial enquiry. This timeframe shall be reduced where possible. Examples of where a 14-day timeframe cannot be achieved would include supplier information extraction i.e. cost of parts and securing of bespoke requirements; site visit; liaison with client.
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Where any timeframes or deadlines, including operation dates, cannot be met, the customer shall be informed at the earliest possible opportunity.
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Services are guaranteed for a minimum of two years. This only applies when the installation has failed because of the method of installation alone and not the product components or because of third party interference, then the fault shall be rectified free of charge.
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